Frequently Asked Questions

General

What is CALRegional?

CALRegional is short for Career Accelerated Learning Regional Education Centers. We administer allied healthcare training programs through our partnerships with adult schools, community colleges, high schools, and CalRegional Training Institute. The programs are affordable, fast-paced, and designed to positively impact the lives of the students we serve.

Are The Programs Accredited?

Our adult school and community college partners where we administer programs, are accredited by WASC, the Western Association of Schools and Colleges. CALRegional Training Institute (CRTI) is not accredited. However, it has been approved to operate by the Bureau of Private Post-Secondary Education (BPPE) in California. This approval signifies that CRTI meets the state’s standards. The programs offered by our partner schools are not accredited but are approved or permitted to operate by the governing bodies that oversee them. For example, all phlebotomy programs in California are approved by Laboratory Field Services (LFS), a division of the California Department of Public Health. Medical Assisting programs do not require approval to operate but meet the guidelines set forth by the Medical Board of California.

CALRegional’s partner schools are accredited. All programs offered through our partner schools are approved by the governing bodies that oversee them. Students will receive their certifications based on those approvals.

For more information about accreditation and/or approvals, please call us at 800-927-5159.

CALRegional’s partner schools are accredited. All programs offered through our partner schools are approved by the governing bodies that oversee them. Students will receive their certifications based on those approvals.

For more information about accreditation and/or approvals, please call us at 800-927-5159.

In-Person vs Hybrid vs Online

In-person learning is any form of instructional interaction that occurs “in person” and in real time between teachers and students or among colleagues and peers.

Hybrid programs are those that combine learning both online and in a classroom. Instead of taking every class in a classroom on campus, you will have the chance to take approximately half of the program through online classes. Typically, lectures will be online and the skills portion will take place in person.

An online class is a course conducted over the internet. They are generally conducted through a learning management system, in which students can view their course syllabus and academic progress, as well as communicate with fellow students and their course instructors.

In-person learning is any form of instructional interaction that occurs “in person” and in real time between teachers and students or among colleagues and peers.

Hybrid programs are those that combine learning both online and in a classroom. Instead of taking every class in a classroom on campus, you will have the chance to take approximately half of the program through online classes. Typically, lectures will be online and the skills portion will take place in person.

An online class is a course conducted over the internet. They are generally conducted through a learning management system, in which students can view their course syllabus and academic progress, as well as communicate with fellow students and their course instructors.

In-person learning is any form of instructional interaction that occurs “in person” and in real time between teachers and students or among colleagues and peers.

Hybrid programs are those that combine learning both online and in a classroom. Instead of taking every class in a classroom on campus, you will have the chance to take approximately half of the program through online classes. Typically, lectures will be online and the skills portion will take place in person.

An online class is a course conducted over the internet. They are generally conducted through a learning management system, in which students can view their course syllabus and academic progress, as well as communicate with fellow students and their course instructors.

Enrollment Process

How Do I Enroll In A Program?

You can enroll over the phone by calling (800) 927-5159 or online here. Enrollment is also available during our weekly info sessions.

What Are The Requirements To Enroll?

You must be:

At least 18 years of age.
Have a high school diploma, GED, or equivalent.
No felony/certain misdemeanor convictions on record.

Foreign Diplomas must be evaluated for U.S equivalency. For more information, go to Academic Evaluation Services.

If you do not have a high school diploma or GED, we may be able to help you attain this for free through our partnerships with local schools.

No experience is necessary for most programs, with the exception of:

EKG Program: Previous completion of a healthcare training program or healthcare experience is required.
Medical Billing & Coding Specialist Program: Previous healthcare or front office experience is recommended, though not required.

For more information, please call us at (800) 927-5159 to see how we can assist you.

You must be:

At least 18 years of age.
Have a high school diploma, GED, or equivalent.
No felony/certain misdemeanor convictions on record.

Foreign Diplomas must be evaluated for U.S equivalency. For more information, go to Academic Evaluation Services.

If you do not have a high school diploma or GED, we may be able to help you attain this for free through our partnerships with local schools.

No experience is necessary for most programs, with the exception of:

EKG Program: Previous completion of a healthcare training program or healthcare experience is required.
Medical Billing & Coding Specialist Program: Previous healthcare or front office experience is recommended, though not required.

For more information, please call us at (800) 927-5159 to see how we can assist you.

You must be:

At least 18 years of age.
Have a high school diploma, GED, or equivalent.
No felony/certain misdemeanor convictions on record.

Foreign Diplomas must be evaluated for U.S equivalency. For more information, go to Academic Evaluation Services.

If you do not have a high school diploma or GED, we may be able to help you attain this for free through our partnerships with local schools.

No experience is necessary for most programs, with the exception of:

EKG Program: Previous completion of a healthcare training program or healthcare experience is required.
Medical Billing & Coding Specialist Program: Previous healthcare or front office experience is recommended, though not required.

For more information, please call us at (800) 927-5159 to see how we can assist you.

Do You Offer Payment Plans?

Yes! Interest-free payment plans are available. Everyone qualifies. During the enrollment process, you will make a deposit to secure your place in a class. The remaining balance of the program fee can be spread over 3 to 6 months, depending on the length of the program. A credit card or debit card is required to set up automatic recurring monthly payments.

What Is The Withdrawal Process?

All requests to withdraw from a program require approval from the Chief Academic Officer. Students requesting to withdraw from a program are required to (1) complete the online withdrawal form and (2) speak to an academic advisor. Students are not considered withdrawn from the program until they have received an email approving the withdrawal.

Please follow this link to start the withdrawal process.

In the event the withdrawal is approved and a refund is due, refunds are payable to the student within 30 days of the receipt of the online withdrawal form. Refunds will be made according to how tuition was paid. If tuition was paid with a credit card, the money will be refunded to the card used. If the card used is closed or invalid, the money will still be refunded to the credit card used.

The school reserves the right to cancel or postpone a program due to low enrollments. If the program is postponed or canceled in its entirety by the school and the student cannot be placed in another program, the student is entitled to a full refund of all fees, including the registration fee.

Fees incurred from textbooks, uniforms, background and drug test,s and basic supplies are the sole responsibility of the student and will not be paid for, reimbursed, or refunded.

All requests to withdraw from a program require approval from the Chief Academic Officer. Students requesting to withdraw from a program are required to (1) complete the online withdrawal form and (2) speak to an academic advisor. Students are not considered withdrawn from the program until they have received an email approving the withdrawal.

Please follow this link to start the withdrawal process.

In the event the withdrawal is approved and a refund is due, refunds are payable to the student within 30 days of the receipt of the online withdrawal form. Refunds will be made according to how tuition was paid. If tuition was paid with a credit card, the money will be refunded to the card used. If the card used is closed or invalid, the money will still be refunded to the credit card used.

The school reserves the right to cancel or postpone a program due to low enrollments. If the program is postponed or canceled in its entirety by the school and the student cannot be placed in another program, the student is entitled to a full refund of all fees, including the registration fee.

Fees incurred from textbooks, uniforms, background and drug test,s and basic supplies are the sole responsibility of the student and will not be paid for, reimbursed, or refunded.

All requests to withdraw from a program require approval from the Chief Academic Officer. Students requesting to withdraw from a program are required to (1) complete the online withdrawal form and (2) speak to an academic advisor. Students are not considered withdrawn from the program until they have received an email approving the withdrawal.

Please follow this link to start the withdrawal process.

In the event the withdrawal is approved and a refund is due, refunds are payable to the student within 30 days of the receipt of the online withdrawal form. Refunds will be made according to how tuition was paid. If tuition was paid with a credit card, the money will be refunded to the card used. If the card used is closed or invalid, the money will still be refunded to the credit card used.

The school reserves the right to cancel or postpone a program due to low enrollments. If the program is postponed or canceled in its entirety by the school and the student cannot be placed in another program, the student is entitled to a full refund of all fees, including the registration fee.

Fees incurred from textbooks, uniforms, background and drug test,s and basic supplies are the sole responsibility of the student and will not be paid for, reimbursed, or refunded.

Classroom Requirements

Where Can I Purchase Books?

Medical Assisting

Medical Assisting: Administrative and Clinical Competencies 9th Edition

Phlebotomy

Phlebotomy Essentials with Navigate Premier Access 8th Edition

Pharmacy Technician

EMT

Billing And Coding Specialist

EKG

Hartman’s Complete Guide for the EKG Technician, 2e

Medical Assisting

Medical Assisting: Administrative and Clinical Competencies 9th Edition

Phlebotomy

Phlebotomy Essentials with Navigate Premier Access 8th Edition

Pharmacy Technician

EMT

Billing And Coding Specialist

EKG

Hartman’s Complete Guide for the EKG Technician, 2e

Medical Assisting

Medical Assisting: Administrative and Clinical Competencies 9th Edition

Phlebotomy

Phlebotomy Essentials with Navigate Premier Access 8th Edition

Pharmacy Technician

EMT

Billing And Coding Specialist

EKG

Hartman’s Complete Guide for the EKG Technician, 2e

Do I Have To Wear A Uniform?

Phlebotomy Technician, Medical Assistant, & Pharmacy Technician Students:

Are required to wear navy blue scrubs and leather-upper closed-toed shoes to the first day of class and each class thereafter. Clean white athletic shoes are also acceptable (No clogs, sandals, or shoes with openings of any kind).

EMT Students:

Are required to wear navy blue EMT pants, light blue shirt, and black steel-toe boots.

Medical Billing & Coding & EKG:

Students are required to wear either professional attire or navy blue scrubs to the first day of class and each class thereafter.

Phlebotomy Technician, Medical Assistant, & Pharmacy Technician Students:

Are required to wear navy blue scrubs and leather-upper closed-toed shoes to the first day of class and each class thereafter. Clean white athletic shoes are also acceptable (No clogs, sandals, or shoes with openings of any kind).

EMT Students:

Are required to wear navy blue EMT pants, light blue shirt, and black steel-toe boots.

Medical Billing & Coding & EKG:

Students are required to wear either professional attire or navy blue scrubs to the first day of class and each class thereafter.

Phlebotomy Technician, Medical Assistant, & Pharmacy Technician Students:

Are required to wear navy blue scrubs and leather-upper closed-toed shoes to the first day of class and each class thereafter. Clean white athletic shoes are also acceptable (No clogs, sandals, or shoes with openings of any kind).

EMT Students:

Are required to wear navy blue EMT pants, light blue shirt, and black steel-toe boots.

Medical Billing & Coding & EKG:

Students are required to wear either professional attire or navy blue scrubs to the first day of class and each class thereafter.

Medical Kit For The Medical Assistant & EMT Programs

For the Medical Assistant program, you will need a stethoscope and blood pressure cuff. They can be purchased together in a kit here.

For the EMT program, you will need to purchase a stethoscope and blood pressure cuff kit along with a safety sheer and pen light kit.

For the Medical Assistant program, you will need a stethoscope and blood pressure cuff. They can be purchased together in a kit here.

For the EMT program, you will need to purchase a stethoscope and blood pressure cuff kit along with a safety sheer and pen light kit.

For the Medical Assistant program, you will need a stethoscope and blood pressure cuff. They can be purchased together in a kit here.

For the EMT program, you will need to purchase a stethoscope and blood pressure cuff kit along with a safety sheer and pen light kit.

Licensure/Certification

National Exam

Certification exams are provided by the American Medical Certification Association (AMCA) for the Medical Assistant, Phlebotomy Technician, EKG, and Billing and Coding Specialist programs on or near the last day of class. The National Healthcareer Association (NHA) provides Pharmacy Technician certification exams. Instructions for signing up for the exam are provided by the instructor in class.

Your tuition includes one certification exam attempt. To receive the exam at no charge, you must take the exam on the date assigned. Students who miss the exam or cannot take it on the date assigned will have to schedule and pay for it themselves.

Please note:

If you fail the exam the first time, you must pay for all subsequent attempts and fees.

Exam Day:

Please arrive at least 30 minutes prior to your exam time. You are only permitted to bring your car keys and ID into the exam room. The proctor will not delay the start of the exam to accommodate late candidates.

Test Results:

You should receive your test results approximately 48 hours after you take the exam. CALRegional does not receive exam information. If you do not receive results or if you have any questions, contact the AMCA at (973) 582-1800 or the NHA at (800) 499-9092.

Certification exams are provided by the American Medical Certification Association (AMCA) for the Medical Assistant, Phlebotomy Technician, EKG, and Billing and Coding Specialist programs on or near the last day of class. The National Healthcareer Association (NHA) provides Pharmacy Technician certification exams. Instructions for signing up for the exam are provided by the instructor in class.

Your tuition includes one certification exam attempt. To receive the exam at no charge, you must take the exam on the date assigned. Students who miss the exam or cannot take it on the date assigned will have to schedule and pay for it themselves.

Please note:

If you fail the exam the first time, you must pay for all subsequent attempts and fees.

Exam Day:

Please arrive at least 30 minutes prior to your exam time. You are only permitted to bring your car keys and ID into the exam room. The proctor will not delay the start of the exam to accommodate late candidates.

Test Results:

You should receive your test results approximately 48 hours after you take the exam. CALRegional does not receive exam information. If you do not receive results or if you have any questions, contact the AMCA at (973) 582-1800 or the NHA at (800) 499-9092.

Certification exams are provided by the American Medical Certification Association (AMCA) for the Medical Assistant, Phlebotomy Technician, EKG, and Billing and Coding Specialist programs on or near the last day of class. The National Healthcareer Association (NHA) provides Pharmacy Technician certification exams. Instructions for signing up for the exam are provided by the instructor in class.

Your tuition includes one certification exam attempt. To receive the exam at no charge, you must take the exam on the date assigned. Students who miss the exam or cannot take it on the date assigned will have to schedule and pay for it themselves.

Please note:

If you fail the exam the first time, you must pay for all subsequent attempts and fees.

Exam Day:

Please arrive at least 30 minutes prior to your exam time. You are only permitted to bring your car keys and ID into the exam room. The proctor will not delay the start of the exam to accommodate late candidates.

Test Results:

You should receive your test results approximately 48 hours after you take the exam. CALRegional does not receive exam information. If you do not receive results or if you have any questions, contact the AMCA at (973) 582-1800 or the NHA at (800) 499-9092.

How Do I Receive My Phlebotomy License?

To work as a phlebotomist, you must pass at least one of several examinations administered by an LFS-approved testing organization and submit your test scores, certificate, and externship documentation (included in your training where required) to LFS for approval and licensure.

To receive your national license, you must:

Pass the certification exam administered by the American Medical Certification Association (AMCA).
Once you have taken and passed the AMCA Exam – you should receive your AMCA Certificate in the next 2-3 weeks.

To receive your state license where required, follow the directions provided here.

Texas does not require licensure at the state level; however, many Texas employers do require national certification. Once students successfully pass the phlebotomy class and receive a certificate of completion, students are ready to take the national certification exam to become nationally certified.

To receive your national certification, you must:

Pass the certification exam administered by the American Medical Certification Association (AMCA).
Once you have taken and passed the AMCA Exam – you should receive your AMCA Certificate in the next 2-3 weeks.

Arizona does not require licensure at the state level; however, many Arizona employers do require national certification. Once students successfully pass the phlebotomy class and receive a certificate of completion, students are ready to take the national certification exam to become nationally certified.

To receive your national certification, you must:

Pass the certification exam administered by the American Medical Certification Association (AMCA).
Once you have taken and passed the AMCA Exam – you should receive your AMCA Certificate in the next 2-3 weeks.

How Do I Receive My Medical Assistant License?

Medical assistants are not licensed or certified by the state of California. However, some employers require that Medical Assistants pass an examination administered by a private Medical Assistant testing organization like the American Medical Certification Association (AMCA).

Interested in becoming Nationally Certified?

Pass the certification exam administered by the American Medical Certification Association (AMCA). If you have not scheduled your exam, see the section above titled “National Exam”.
Once you have taken and passed the AMCA Exam – you should receive your AMCA Certificate within 48 hours of passing your exam.

Medical assistants are not licensed or certified by the state of Texas. However, some employers require that Medical Assistants pass an examination administered by a private Medical Assistant testing organization like the American Medical Certification Association (AMCA).

Interested in becoming Nationally Certified?

Pass the certification exam administered by the American Medical Certification Association (AMCA). If you have not scheduled your exam, see the section above titled “National Exam”.
Once you have taken and passed the AMCA Exam – you should receive your AMCA Certificate within 48 hours of passing your exam.

Medical assistants are not licensed or certified by the state of Arizona. However, some employers require that Medical Assistants pass an examination administered by a private Medical Assistant testing organization like the American Medical Certification Association (AMCA).

Interested in becoming Nationally Certified?

Pass the certification exam administered by the American Medical Certification Association (AMCA). If you have not scheduled your exam, see the section above titled “National Exam”.
Once you have taken and passed the AMCA Exam – you should receive your AMCA Certificate within 48 hours of passing your exam.

How Do I Receive My Pharmacy Technician License?

To work as a Pharmacy Technician in California, you must submit an application and Affidavit document with the school seal and signature by the program director, pharmacist or registrar as an original to the California Board of Pharmacy. You will then be issued a Registration card. No examination is required.

How to apply to the California State Board of Pharmacy:

Go to http://www.pharmacy.ca.gov/forms/tch_app_pkt.pdf

To work as a Pharmacy Technician in Texas, students must apply for state licensure through the Texas State Board of Pharmacy (TSBP).

How to apply to the Texas State Board of Pharmacy:

Go to https://www.pharmacy.texas.gov/applicants/tech-and-trainee.asp

To work as a Pharmacy Technician in Arizona, students must apply for state licensure through the Arizona State Board of Pharmacy.

How to apply to the Texas State Board of Pharmacy:

Go to https://azbop.igovsolution.net/online/UserRegistrations/User_Registration.aspx

How Do I Receive My EMT License?

To work as an EMT, you must pass a cognitive and psychomotor exam administered by the NREMT. Passed portions of the exam (both cognitive and psychomotor) remain valid for up to a 12-month period, provided all other requirements for NREMT certification are met. For step-by-step instructions, click here.

Students who pass the exam may then apply for state licensure through the California Emergency Medical Services Authority.

The EMT program is not currently offered in Texas.

The EMT program is not currently offered in Arizona.

Externship

What Is An Externship?

An externship is a learning opportunity that allows students to practice skills that they have learned while in class in a professional environment. Externships are unpaid and are generally full-time, Monday – Friday. For more information on externships, check out our most-asked questions here. Note: Not all programs require an externship.

What Are The Externship Prerequisites?

You are required to provide the following documents to your instructor by midterm. Priority placement is given to students who complete their externship prerequisites on time.

Background Check and Drug Screening
Immunizations including
1. Hepatitis B
2. Measles/Mumps, Rubella
3. Varicella
4. Tuberculosis (PPD-Skin/Chest x-ray, within the last 12 months)
5. Tetanus/Diphtheria
6. Influenza Vaccine (required during flu season)
Current BLS (Basic Life Support for Healthcare Providers) – Included in program fee
Resume

You are required to provide the following documents to your instructor by midterm. Priority placement is given to students who complete their externship prerequisites on time.

Background Check and Drug Screening
Immunizations including
1. Hepatitis B
2. Measles/Mumps, Rubella
3. Varicella
4. Tuberculosis (PPD-Skin/Chest x-ray, within the last 12 months)
5. Tetanus/Diphtheria
6. Influenza Vaccine (required during flu season)
Current BLS (Basic Life Support for Healthcare Providers) – Included in program fee
Resume

You are required to provide the following documents to your instructor by midterm. Priority placement is given to students who complete their externship prerequisites on time.

Background Check and Drug Screening
Immunizations including
1. Hepatitis B
2. Measles/Mumps, Rubella
3. Varicella
4. Tuberculosis (PPD-Skin/Chest x-ray, within the last 12 months)
5. Tetanus/Diphtheria
6. Influenza Vaccine (required during flu season)
Current BLS (Basic Life Support for Healthcare Providers) – Included in program fee
Resume

What Do I Need To Do To Be Placed In An Externship?

In order to be placed in externship, you must:

Successfully complete the classroom portion of the program
Meet the financial obligations according to your enrollment and payment plan agreements
Complete the required externship prerequisites

In order to be placed in externship, you must:

Successfully complete the classroom portion of the program
Meet the financial obligations according to your enrollment and payment plan agreements
Complete the required externship prerequisites

In order to be placed in externship, you must:

Successfully complete the classroom portion of the program
Meet the financial obligations according to your enrollment and payment plan agreements
Complete the required externship prerequisites

Program Externship Booklet

The Externship Booklet is your guide to successfully completing the externship. Bring your Externship Booklet with you to class and the externship. Click on the link below to download an Externship Booklet.

Discounts

Do You Offer Discounts On Healthcare Training Programs?

Yes, various promotional codes and discounts throughout the year. Discounts are non-transferable and cannot be stacked. Promo codes must be used within their expiration dates and are subject to the terms of each offer.

Do You Offer Military Discounts?

Yes, CALRegional offers tuition assistance for active military, veterans, and military spouses. Terms and conditions apply. Visit this page for more information.